Last Update: June 1, 2020
1. Information We Collect
1.1. Personal Information
As a general policy, no “Personal Information” (as defined below) is automatically collected from your visit to the Site. “Personal Information” means: (1) your name, gender, date of birth, telephone number, postal address, and email address (“Identity Information”); (2) information and documents necessary for preparation or filing of forms or applications to be submitted to government agencies, and if you file an application, we may receive from the government a unique receipt number assigned to your application (“Application Information”); and (3) payment and billing information from you, including, but not limited to, your credit/debit card information or bank account information (“Billing Information”).
If you would like to make corrections or updates to your Personal Information, including your email address, mailing address, or phone number, or password reminder phrase or your credit card information, you can easily make them through the edit profile section of your account. We reserve the right to collect information about you from other sources and store it in connection with other online or offline information we may possess or obtain about you.
1.2. Non-Personal Information
Certain non-personal information, including but not limited to the type of browser you are using, operating system running that browser, and your IP address (“Non-Personal Information”), may be automatically recorded by the standard operation of the Site’s internet servers. This Non-Personal Information can be used to help diagnose server problems, generally enhance your online experience and administer the Site. We will also collect certain information arising out of your use of the Site, such as cookies, or web beacons, or augment the data we collect with other information from other online or offline sources, including the Demographics and Interest Reports and User-ID tracking features of Google Analytics. You are able to opt out of Google Demographics tracking by installing the official Google Analytics opt-out browser extension here. We also may collect other Non-Personal Information such as: (i) age; (ii) interest categories (e.g., sports, travel, food & dining); (iii) gender or (iv) parental status. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you.
1.3. Web Beacons
Pages on our website also may contain “web beacons” (also known as pixel tags, Internet tags and clear GIFs). Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the time the page containing the beacon was viewed, the URL of the page on which the beacon appears, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons.
All of your Personal Information and Non-Personal Information, as well as any other information described above may be referred to collectively as the “User Information.”
2. Information Sharing and Disclosure
2.1. Your Privacy Rights
DYgreencard does not share your Personal Information with third parties for their marketing purposes without your consent.
2.2. Upon Consent
We may share your information, including Personal Information, with third parties if you provide us with authorization to do so.
2.3. Service Providers
We may share your Personal Information with third-party service providers, but only to the extent necessary for them to assist us in providing our Services. For example, if you purchase Services, we will share your Billing Information with third-party payment processors to the extent necessary to process your payment. We require all third-party service providers to protect the security of your Personal Information, to keep your Personal Information confidential, and to use such information for no other purposes.
2.4. Responses to Legal Process, Subpoenas or Court Orders
We will not voluntarily disclose your Personal Information. However, we may disclose your Personal Information as required by law, such as in response to a court order, subpoena, or similar legal process legally requiring us to produce the information. If legally permitted and feasible, we will give you notice of our receipt of a demand for your Personal Information and provide you a reasonable time in which to seek to quash such demand in court, or otherwise obtain a withdrawal or modification of the demand, before complying with the demand.
2.5. Business Transfers
2.6. Academic Research
We may share non-personally identifiable and non-privileged information about you and other users, in aggregate form, to third-party academic researchers. We require all third-party researchers to use such anonymized information for no purposes other than academic research. For example, we may use certain types of non-personally identifiable and non-privileged information to help researchers study factors that reduce barriers facing applicants navigating the immigration system. If you are in the EU, we will only share your non-privileged information with such academic researchers with your consent.
3. Marketing Options
You have choices when it comes to learning about our new offers, services or products, as well as those offered by our affiliates. If you do not wish to receive these offers, you may opt out by Contact Us. Alternatively, each marketing e-mail we send to you will include instructions how to opt-out which you may utilize. Please note that you may still receive information from third parties to whom we have disclosed your information prior to the time you opted-out. You should contact each party in the event that you no longer want to receive information from such party.
We take commercially reasonable steps to protect the security of your User Information. Nonetheless, we cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the data on them stolen or altered, and we assume no liability or responsibility to you or to any third party arising out of any loss, misuse, destruction, or alteration of your User Information. You should always take great care in handling and disclosing your personal information. For example, avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
6. Google Analytics
7. Persons Under the Age of 18
In order to use the Site and/or its services and/or products, you must be at least 18 years of age. The Site is not directed to or intended for use by persons under the age of 18 and we not knowingly solicit personal information from such persons or send them requests for non-public personal information. If we become aware that we have inadvertently received Personal Information directly from someone under the age of 18, we will delete such information from our records. If you are under the age of 18, you must not use our products or services, including sending us any personal information.
8. Notification of Changes
9. Retention of Personal Information
At a minimum, we will retain your Personal Information for as long as it may be needed to provide you Service and as needed to comply with our legal obligations. Unless you request deletion of your Personal Information sooner, we may hold any of your Personal Information which may be used to provide future Services for up to ten years. Upon request, DYgreencard will inform you about whether we hold any of your Personal Information. You may terminate your account and request deletion of your Personal Information by Contact Us. In some situations, we may be legally required to retain your Personal Information or for other reasons will not be able to comply with a request to delete data.